Openings >> Housing Assistant II (Properties)
Housing Assistant II (Properties)
Summary
Title:Housing Assistant II (Properties)
ID:310
Department:Housing
Location:Bremerton, WA - Various Locations
Number of positions:1
Description

Position Title: Housing Assistant II
Classification:  Non-Exempt
Reports To:  Property Manager
Department:  Housing
Job Type:  Regular
Job Status:  Full Time
Grade:  28
Union:  OPEIU Represented Position
Work Schedule: Normal Business Hours
Amount of Travel Required:  Local only
Positions Supervised:  None

Starting Pay Range:  $22.77/hour
Closes: Open until filled, with priority given to applications received by Tuesday, Nov. 8, 2022 at 5:00pm. 

Are you looking for a place to work that really cares about our community and is committed to making a difference? Then the Bremerton Housing Authority is the place for you! Come join our team as a Housing Assistant ll (Properties).

At BHA our mission is to provide high quality, stable and sustainable housing and related services to people who have limited financial means. Our work is to help our clients to become economically self-sufficient, while at that same time strengthen communities. We use our public and private resources efficiently and effectively. It is our goal to do this all while helping our employees to grow both personally and professionally.

If you’re looking for a great benefit package, we have that as well!

  • Accrue 150 hours of PTO in your first year
  • Accrue up to 69 hours of Sick Leave per year
  • 13 Paid Holidays annually
  • Telecommute Opportunities Available
  • Medical & Vision Insurance -90% Employer Paid
  • Dental Insurance- 100% Employer Paid
  • Washington State Retirement
  • Life Insurance
  • Short -Term & Long-Term Disability Insurance
  • Tuition Reimbursement
  • Employee Assistance Program
  • And more!!

All new BHA employees must be fully vaccinated against COVID-19 for the health and safety of the community we serve and our employees. Upon acceptance of an offer of employment, a prospective hire must submit a certificate of vaccination to the Human Resources Department. Individuals with a qualifying medical or religious reason may submit a request for exemption. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an accommodation.

POSITION SUMMARY
The Housing Assistant assists the Property Managers and Property Certification Specialist in administering low-income housing program processes. This position provides some customer service for tenants at BHA properties.

ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Function Summaries

  • Maintain a professional image and attitude.
  • Answer the phone pleasantly and professionally.
  • Maintain courteous communication with residents, applicants and representatives of other companies.
  • Process rent received for the BHA residential properties including providing customers with receipts for rent paid.
  • Assist with lease-up, application process, leases, and other customer paperwork.
  • Greet and assist customers or clients at the reception desk. Accept customer documentation Answer phone calls and direct the calls to appropriate parties or take messages.
  • Keep records of customer interactions, recoding details of inquiries, complaints, or comments, as well as actions taken using notes in Yardi.
  • Run reports and confirm data is correct. Update spreadsheets with current information. File and retrieve documents, records, and report as needed.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Prepare responses to correspondence containing routine inquiries.
  • Create and distribute tenant notices as needed including late notices and notices to pay rent.
  • Provide clerical assistance to Housing Specialists, Community Connections Team and Property Managers as needed.
  • Assist Property Managers with vendor issues including utilities, garbage, and on-site contractors.
  • Assist Property Manager with property issues including the towing of vehicles.
  • Assist in showing units.
  • Assist with maintenance work order system including entering work order for residents when necessary.
  • Order office supplies within established budget guidelines.
  • Assist in unit inspections process.
  • Work with Property Manager regarding legal procedures.
  • Other duties as assigned.

POSITION QUALIFICATIONS

Required Education and Experience

Education:  High School Graduate or General Education Degree (GED): Required, however, an Associate degree (two-year college or technical school) is Strongly Preferred, Field of Study: accounting, business, computer operations, English/Math/Liberal arts, or closely related field.

Experience:

  • 3 or more years of experience in an office setting utilizing Microsoft Office software programs, spreadsheets and/or data bases.
  • 2 or more years as a receptionist or other similar customer service experience.
  • Experience in low-income housing programs, strongly preferred.

Bremerton Housing Authority has the discretion to accept any other equivalent combination of education and experience when relevant.

Computer Skills: Experienced user of Microsoft Office programs, including Excel, Word, and Outlook.

This role routinely uses standard office equipment such as computers, phones, photocopiers, ten-key machines and fax machines.

Other Requirements:

· Must possess a valid driver’s license for use in Washington State with the continued ability to be covered under the Housing Authority’s auto insurance policies.

Required Competencies

  • Accountability - Ability to accept responsibility and account for their actions.
  • Accuracy - Ability to perform work accurately and thoroughly.
  • Autonomy - Ability to work independently with minimal supervision.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Communication, Written - Ability to communicate in writing clearly and concisely.
  • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
  • Detail Oriented - Ability to pay attention to the minute details of a project or task.
  • Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
  • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
  • Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
  • Interpersonal - Ability to get along well with a variety of personalities and individuals.
  • Organized - Possessing the trait of being organized or following a systematic method of performing a task.
  • Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
  • Team Builder - Ability to convince a group of people to work toward a goal.

WORK ENVIRONMENT
This is primarily an office position. The employee primarily sits at a desk but has the opportunity to move about at will. Hand-eye coordination is necessary to operate various types of office equipment. The employee will occasionally lift and carry up to 20 pounds.

PHYSICAL DEMANDS

N (Not Applicable)   Activity is not applicable to this position.
O (Occasionally)       Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)          Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)          Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands                                                               Lift/Carry
Stand                             O                                       10 lbs or less O
Walk                               O                                       11-20 lbs       O
Sit                                   F                                        21-50 lbs       O
Manually Manipulate  F                                      
Reach Above Shoulder  O                                                Push/Pull
Climb                            N                                       12 lbs or less O
Crawl                            N                                       13-25 lbs         O
Squat or Kneel           N
Bend                             O
Grasp                            O
Speak                           F

Other Physical Requirements
• Vision (Near)
• Sense of Sound - listening to instructions and customer comments

 

This opening is closed and is no longer accepting applications
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