Position Title: Information Technology Administrator
Classification: Non-Exempt
Reports To: IT Department
Department: Information Technology
Job Type: Regular
Job Status: Full Time
Grade: 40
Union: OPEIU Represented Position
Work Schedule: Regular Business Hours
Amount of Travel Required: 10%
Positions Supervised: None

Starting Pay Range: $29.01 per hour
Closes:  Open until filled with priority given to applications received by Monday, July 25, 2022 at 5:00pm

Are you looking for a place to work that really cares about our community and is committed to making a difference? Then the Bremerton Housing Authority is the place for you! Come join our team.

At BHA our mission is to provide high quality, stable and sustainable housing and related services to people who have limited financial means. Our work is to help our clients to become economically self-sufficient, while at that same time strengthen communities. We use our public and private resources efficiently and effectively. It is our goal to do this all while helping our employees to grow both personally and professionally.

If you’re looking for a great benefit package, we have that as well!

• Accrue 150 hours of PTO in your first year
• Accrue up to 69 hours of Sick Leave per year
• 13 Paid Holidays annually
• Telecommute Opportunities Available
• Medical & Vision Insurance -90% Employer Paid
• Dental Insurance- 100% Employer Paid
• Washington State Retirement
• Life Insurance
• Short -Term & Long-Term Disability Insurance
• Tuition Reimbursement
• Employee Assistance Program
• And more!!

All new BHA employees must be fully vaccinated against COVID-19 for the health and safety of the community we serve and our employees. Upon acceptance of an offer of employment, a prospective hire must submit a certificate of vaccination to the Human Resources Department. Individuals with a qualifying medical or religious reason may submit a request for exemption. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an accommodation.

POSITION SUMMARY
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability.

ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Summaries

• Document help desk requests and resolutions.
• Identify the causes of networking problems, using diagnostic testing software and equipment.
• Maintain logs related to network functions, as well as maintenance and repair records.
• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
• Perform routine maintenance or standard repairs to networking components or equipment.
• Ensure application software used is kept up to date.
• Investigate any suspected or discovered security anomalies.
• Document services or software deployed from an administrator and user perspective.
• Assist with monthly server maintenance updates, workstation and laptop updates.
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
• Plan, coordinate, and implement network security measures to protect data, software, and hardware.
• Configure, monitor, and maintain email applications or virus protection software.
• Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
• Design, configure, and test computer hardware, networking software and operating system software.
• Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Train people in computer system use.
• Confer with network users about how to solve existing system problems.
• Analyze equipment performance records to determine the need for repair or replacement.
• Implement and provide technical support for network services and equipment, such as
• VoIP, OneDrive and Office 365 applications.
• Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
• Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
• Perform data backups and disaster recovery operations.
• Perform routine network startup and shutdown procedures and maintain control records.
• Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
• Coordinate with vendors and with company personnel to facilitate purchases.
• Other duties as assigned.

POSITION QUALIFICATIONS
Required Education and Experience

Education: Associate degree (two-year college or technical school): Required, Field of Study: Information Technology. Any combination of experience, certification, or degree in a related field will be considered.

Experience: 3 or more years of experience in a related IT field with emphasis on client support and backend systems deployment and tools.

Bremerton Housing Authority has the discretion to accept any other equivalent combination of education and experience when relevant.

Certifications & Licenses: Professional level certifications: MSCITP, CCNA, MCP, VCP, A+, Network+ are a plus.

Other Requirements:

• Must possess a valid Driver's License for use in Washington State with the continued ability to be covered under the Housing Authority’s auto insurance policies.

Required Competencies

• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Accountability - Ability to accept responsibility and account for their actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Deductive Reasoning - Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Judgment - The ability to formulate a sound decision using the available information.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Reliability - The trait of being dependable and trustworthy.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Systems Analysis - Ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Team Builder - Ability to convince a group of people to work toward a goal.
• Technical Aptitude - Ability to comprehend complex technical topics and specialized information.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.

WORK ENVIRONMENT
This is primarily an office position with the opportunity to move about at will. Hand-eye coordination is necessary to operate various pieces of office equipment. The employee is required to occasionally lift up to 50 pounds. Employee may be exposed to noise from basic office machine operation. The work environment is fast-paced and moderately noisy.

PHYSICAL DEMANDS
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands                           Lift/Carry
Stand O                                         10 lbs or less F
Walk O                                           11-20 lbs O
Sit F                                               21-50 lbs O
Manually Manipulate F                  51-100 lbs. N
Reach Outward O
Reach Above Shoulder O                 Push/Pull
Climb N                                         12 lbs or less O
Crawl N                                         13-25 lbs O
Squat or Kneel O                           26-40 lbs. N
Bend O                                          41-100 lbs N
Grasp O
Speak F

Other Physical Requirements
• Vision (Near)
• Sense of Sound - listening to instructions and customer comments